General Terms and Conditions of Business

  • 1 Scope of application

For the business relationship between Sunce e. V. (hereinafter referred to as “Seller”) and the Buyer shall be governed exclusively – also for all future business – by the following General Terms and Conditions in the version valid at the time of the order. The seller does not accept any deviating terms and conditions of the orderer, unless he has expressly agreed to their validity.


  • 2 Conclusion of contract

Your order is triggered by clicking the button “Complete order”. With your order you declare bindingly that you want to purchase the goods. You will be informed about the receipt of your order immediately by e-mail. The confirmation of receipt is automatic and does not yet constitute a declaration of acceptance. The purchase contract is concluded when we accept the offer in your order to conclude a purchase contract by delivering the goods.


  • 3 revocation instruction

Cancellation policy when ordering printed books and other physical goods

Consumers have a legal right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).



Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must


Sunce e. V.

Krabbenkamp 26 b

21465 Reinbek, Germany




inform us by means of a clear statement (e.g. a letter or e-mail) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.


Consequences of the revocation

If you revoke this contract, we have to refund the invoice amount including delivery costs within 14 days from the day we receive the goods back undamaged. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this refund.

You must return or hand over the goods to us within fourteen days of the day you notify us of the cancellation of this agreement at the latest. This period is deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

– End of the legal cancellation policy –

The goods should be returned in the same way as the original shipment.

Exclusion or premature expiration of the right of withdrawal: There is no right of withdrawal for deliveries of audio or video recordings (e.g. CD, DVD, music or video cassettes) or computer software in a sealed package if the seal has been removed after delivery.

Sample revocation form

If you want to cancel the contract, you can fill out this form and send it back to us. However, the use of the form is not mandatory.


Sunce e. V.

Krabbenkamp 26 b

21465 Reinbek, Germany



I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only in case of communication on paper)



(*) Delete as applicable.


  • 4 Reservation of non-availability

We reserve the right to refrain from executing your order if we do not have the ordered title in stock and the ordered goods are not available as a result. In this case we will inform you about the non-availability and refund any purchase price you may have already paid.


  • 5 Prices and shipping costs

Prices and shipping costs see link


  • 6 Terms of payment and delivery, default

Unless otherwise agreed, delivery will be made from stock to the delivery address specified by the customer.

Unless otherwise agreed, the purchase price is due immediately upon ordering (cash in advance). The customer can pay the purchase price by bank transfer, credit card or PayPal.


  • 7 Set-off, retention

The customer is only entitled to a right of set-off if his counterclaims have been legally established or acknowledged by the seller. Furthermore, he is only authorized to exercise a right of retention to the extent that his counterclaim is based on the same contractual relationship.


  • 8 Retention of title

The delivered goods remain the property of the seller until the complete fulfilment of the purchase price claim by the purchaser.


  • 9 Warranty

If there is a defect in the purchased item, the statutory warranty provisions of §§ 434 et seq. BGB.


  • 10 Data protection

We use your personal data exclusively for purposes related to your order, e.g. for information on your order status and/or delivery status. Personal data will of course be treated confidentially and not passed on to third parties. Please also see our privacy policy.

The customer expressly agrees to the collection, processing and use of the data received in connection with the business relationship.

The customer has a right to information as well as a right to correction, blocking and deletion of his stored data.


  • 11 Applicable law and place of jurisdiction

German law shall apply to the exclusion of the UN Sales Convention.

If the customer is a merchant or a legal entity under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship is the court responsible for the seat of our association in 21465 Reinbek, Germany.


  • 12 Miscellaneous

Should individual provisions of these GTC be or become invalid, the remaining provisions shall remain unaffected. The invalid or missing provisions shall be replaced by the respective legal regulations.


Still questions?

Sunce e. V. is at your disposal for further questions.

Sunce e. V.

Krabbenkamp 26 b

21465 Reinbek, Germany

Phone: +49 152 2860 1844